Shipping Policy

At WellNest Living, we believe creating a healthier home should feel simple, transparent, and stress-free. Below you’ll find important information about how and when your order will ship.

Order Processing

Orders are typically processed within 2–3 business days, excluding weekends and holidays.

Some items may require additional processing time, including:

  • Made-to-order or custom products

  • Furniture and oversized items

  • Certain wellness or specialty products shipped directly from brand partners

If an item requires extended processing time, this will typically be noted on the product page.

Shipping Locations

We currently ship within the United States and Canada.

At this time, we do not offer international shipping outside of Canada.

Where Orders Ship From

Orders may ship from multiple warehouse and distribution locations throughout the United States.

Because of this, your items may arrive in separate packages and at different times depending on product availability and shipping location.

You will receive tracking information for each shipment once your order has been processed and shipped.

Estimated Delivery Times

Once your order has shipped, standard shipping typically takes:

  • United States: 2–7 business days

  • Canada: 5–10 business days

Please note that shipping timelines are estimates and may vary due to weather, carrier delays, holidays, or high-volume shipping periods.

Furniture, oversized products, and freight shipments may require additional transit time.

Furniture & Oversized Deliveries

Large furniture and oversized items may ship via freight carrier and can require scheduled delivery appointments.

Please ensure that:

  • Your shipping address is accurate and accessible

  • The item will fit through doorways, stairwells, and entry points before ordering

  • Someone is available to receive large deliveries if required

Additional delivery fees may apply for failed delivery attempts, address changes after shipment, storage fees, or rerouting requests.

PO Boxes

Some smaller items can be shipped to PO Boxes.

However, furniture, oversized products, and certain specialty items cannot be delivered to PO Boxes. If your order includes an item that cannot be shipped to a PO Box, we will contact you before processing your order.

Tracking Your Order

Once your order ships, you will receive a confirmation email with tracking information.

Please allow up to 48 hours for tracking updates to appear after receiving your shipping confirmation.

Lost, Delayed, or Stolen Packages

WellNest Living is not responsible for shipping delays caused by carriers, weather, or circumstances outside of our control.

If your package shows as delivered but cannot be located, we recommend:

  • Checking around your delivery location

  • Contacting the shipping carrier directly

  • Checking with neighbors or household members

If you need additional assistance, please contact us at info@shopwellnestliving.com and we will do our best to help.

Incorrect Shipping Information

Please carefully review your shipping address before placing your order.

WellNest Living is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us as soon as possible at info@shopwellnestliving.com.

Address changes may not be possible once an order has been processed or shipped.

Questions?

If you have any questions about shipping, delivery timelines, or your order status, please contact us at info@shopwellnestliving.com.